IntakeAI ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you use our service at getintakeai.com.
When law firms sign up and configure their chatbot, we collect:
When a visitor uses a law firm's chatbot powered by IntakeAI, we collect:
We do not sell your data to third parties. We do not use visitor lead data for any purpose other than delivering it to the relevant law firm.
All data is processed through secure, encrypted connections (HTTPS). API communications use industry-standard authentication. Lead data is transmitted directly to the law firm's email and is not stored permanently on our servers beyond the delivery confirmation.
We use the following third-party services which have their own privacy policies: Anthropic (AI processing), Resend (email delivery), Lemon Squeezy (payment processing), and Vercel (hosting).
Law firm account data is retained for the duration of your subscription plus 30 days after cancellation. Visitor conversation data is not stored on our servers — it is delivered to the law firm and the firm is responsible for their own data retention practices.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at hello@getintakeai.com. We will respond within 30 days.
We use only essential cookies to remember your theme preference (light/dark mode). We do not use tracking or advertising cookies.
Our service is intended for legal professionals and businesses. We do not knowingly collect data from anyone under 18 years of age.
We may update this policy from time to time. We will notify active customers of significant changes by email. Continued use of the service after changes constitutes acceptance.
For any privacy-related questions, contact us at hello@getintakeai.com.